Client Relationship Manager / Senior Client Relationship Manager

Location: North West – Hybrid (minimum 1 day in office per week)
Salary: £35,000–£45,000 Basic + Commission (OTE £50,000–£65,000 depending on experience)

We're working with a rapidly growing business in the contractor payroll services market that is looking to strengthen its commercial team with the addition of up to two Client Relationship Managers.

The business has experienced significant growth over the last three years, increasing its contractor base from fewer than 300 to over 2,000, and is currently achieving record turnover and margins.

This is an opportunity for someone with experience in umbrella payroll or contract recruitment who enjoys building relationships, developing accounts and generating new business.

You'll inherit existing recruitment agency relationships while having the freedom to develop your own accounts and new business opportunities.

The Role

  • Manage and grow a portfolio of existing recruitment agency clients.

  • Build relationships with recruitment consultants, managers and agency decision-makers.

  • Generate additional contractor referrals through proactive account development.

  • Identify and pursue new business opportunities.

  • Understand client requirements and present suitable commercial solutions.

  • Attend client meetings and develop long-term relationships.

  • Take ownership of your accounts, pipeline and commercial performance.

  • Work closely with an experienced Sales Director to support continued business growth.

What We're Looking For

  • Experience within umbrella payroll or contract recruitment.

  • Strong background in business development, account management or 360 recruitment.

  • Proven ability to win new business and develop existing client relationships.

  • Commercially driven, proactive and comfortable working towards sales targets.

  • Confident building relationships with senior decision-makers.

  • Strong communication, negotiation and relationship-building skills.

  • Someone who enjoys the commercial side of sales rather than simply servicing existing accounts.

What's on Offer

  • £35,000–£45,000 basic salary, depending on experience.

  • OTE £50,000–£65,000, depending on experience and performance.

  • Flexible hybrid working – minimum one day per week in the office.

  • Established portfolio of clients to develop.

  • Opportunity to join a growing business with a strong commercial track record.

  • Scope for the role to develop around your experience and strengths.

If you're an experienced umbrella sales professional or a commercially successful recruiter looking for a new opportunity where you can use your industry knowledge, develop long-term client relationships and continue earning through sales, get in touch for more information.