Account Director

Hybrid – 1 day per week in office (Greater Manchester)

The Opportunity

We are working with a leading UK technology and telecommunications provider to recruit an experienced Account Director to join its established Enterprise Sales team.

This is an exciting opportunity for a commercially driven Account Director to take ownership of a portfolio of high-profile enterprise accounts.

The successful candidate will be responsible for developing and growing these strategic relationships, identifying new revenue opportunities and driving account expansion across an extensive portfolio of technology and connectivity solutions.

This Account Director position combines strategic account management with a strong focus on commercial growth and new business development within existing accounts.

You will inherit an established portfolio with significant opportunities to increase revenue, build relationships at senior stakeholder level and introduce additional products and services across the customer base.

Key Responsibilities

  • Take ownership of a portfolio of enterprise accounts.

  • Develop and execute strategic account plans to maximise revenue growth, retention and long-term customer value.

  • Identify and secure new business opportunities within existing accounts, driving cross-selling and upselling activity.

  • Build strong relationships with senior stakeholders and decision-makers, positioning yourself as a trusted commercial partner.

  • Identify opportunities to introduce additional products and services across the wider technology portfolio.

  • Manage and grow account revenue.

  • Drive opportunities across multi-year contracts.

  • Maintain a strong understanding of customer requirements, business objectives and evolving technology needs.

  • Identify opportunities to expand existing relationships into new product categories and service areas.

  • Take a proactive approach to account development, regularly reviewing account performance, revenue potential and growth opportunities.

  • Work collaboratively with internal technical, commercial and delivery teams to develop tailored customer solutions.

Products & Solutions

You will be responsible for identifying opportunities to sell across a broad portfolio of technology and telecommunications solutions, including:

  • Business connectivity and broadband solutions.

  • Enterprise network and connectivity services.

  • Cloud solutions and infrastructure.

  • AWS and cloud hosting.

  • Managed hosting and domain services.

  • Enterprise communications.

  • Managed IT and technology services.

  • In-house cloud and infrastructure platforms.

The role will require someone comfortable selling multiple technology solutions into complex enterprise environments, understanding how different products can support wider customer requirements.

About You

We are looking for an established Account Director or highly experienced Strategic Account Manager with a proven track record of growing enterprise accounts and delivering commercial results.

Ideally, you will have experience within the telecommunications, connectivity, MSP, cloud or wider technology services market.

You will ideally demonstrate:

  • Proven experience managing and growing a portfolio of enterprise accounts.

  • Experience managing significant revenue portfolios.

  • A strong track record of generating new business and expansion revenue within existing accounts.

  • Experience selling complex technology solutions, ideally across connectivity, cloud, infrastructure or communications.

  • Confidence engaging with senior stakeholders and C-suite decision-makers.

  • Strong commercial awareness, including experience managing multi-year contracts and negotiating complex deals.

  • The ability to identify opportunities across multiple product categories.

  • A proactive and relationship-led approach to account management.

  • The ability to balance customer retention with commercial growth.